» Oops! Official Secret Service Twitter Account Bashes FOX News – Big Government

May 19, 2011

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Funny stuff. It appears our secret service can’t manage a HootSuite account for Twitter, but they have to monitor news sites? I don’t know whether to laugh or be really scared.

Social Media gone wrong care of the US Government.

» Oops! Official Secret Service Twitter Account Bashes FOX News – Big Government.


Join Me Wednesday In Dallas at DFW SEM- Promoting Search Engine Marketing in the Dallas Ft Worth Area

May 16, 2011

The DFW SEM- Promoting Search Engine Marketing in the Dallas Ft Worth Area.

Please join me this week at the DFWSEM meeting:

“The Intersection of Search Marketing and Social Media”

For too long businesses have believed that Social Media and SEO are two separate things, when in fact they are very much intertwined. A bigger problem is that many companies know that they need both, but only invest in one or the other. You may have a Facebook Page for your business, a YouTube channel and you even a Twitter account, but are you effectively tying your SEO goals in with your Social Media strategy?

Join us for a panel discussion on the relationship between social media and search engine visibility. We will discuss how the two interrelate, which kinds of social media are more visible than others, and many other things including:

Social Monitoring Tools
The Impact of Social on SEO and Rankings
How to promote content socially
KPIs and Measuring ROI for Social activity
The impact of Tweets and Likes
The differences in online communities

Our panel will feature marketing experts Mike Merrill, Rob Garner and Jerod Morris.

Rob Garner
Rob Garner creates search marketing strategies for iCrossing clients throughout the US and Europe. Garner has been a speaker at a number of industry conferences since 2004, including ad:tech Chicago and NYC; SES in San Jose, NYC, and Chicago; Search Engine Watch LIVE in Dallas 2007; Rackspace Customer Event; and the VeriSign Executive Conference in Dulles. Additionally, he writes a bi-monthly column for MediaPost Publications’ Search Insider that provides insight into search campaign management experience and best practices. Rob is also a co-founder of the Dallas / Fort Worth Search Engine Marketing Association, and served as its president from 2006-August 2008. Rob is also a Board Member for SEMPO.

Mike Merrill
Mike D. Merrill serves as Director of Marketing for ReachLocal. He is a community builder, speaker, and author. Mike’s an experienced sales and marketing professional with over 14 years experience in Fortune 500 companies and venture backed startups. Mike is often sought out for his ability to drive results, command an audience, and improve overall corporate performance. Mike is passionate about developing a community of social media and word of mouth professionals and serves as President of the Social Media Club of Dallas. Furthermore, his love of speaking sparked his interest in organizing Ignite Dallas. Mike pursued his MBA at the Ross Business School at the University of Michigan and holds undergrad degrees in Finance and Accounting from New Mexico State University. Mike has completed three athletic feats off his bucket list: a marathon, triathlon and a century bike ride. Mike is married with two children and resides in Plano, TX…. And he has a thing for bacon.

Jerod Morris
Jerod Morris is an SEO consultant, blog strategist, and professional blogger who joined Orangecast in 2008. In his first month on the job, Jerod started a blog to serve as a sandbox for SEO and social media strategy. Being a diehard sports fan born in Indiana, it was no surpise that the blog he created was called Midwest Sports Fans. Since its inception, MidwestSportsFans.Com has seen an average of 5,000 unique daily visitors, broke the 3 million pageview mark in less than two years, and has gained over 40,000 links from sources such as The New York Post, the Chicago Sun Times, and ESPN. In June of 2009, Jerod published a post called “The Curious Case of Raul Ibanez…” which ended up being the catalyst for a huge debate on bloggers versus the mainstream media. In addition to several radio and podcast appearances, Jerod was a guest on ESPN’s Outside the Lines to discuss his post and the blogger/MSM debate.

Where:
Renaissance Dallas Richardson Hotel
900 E. Lookout Drive
Richardson, TX 75082

When:
May 18, 2011 – Mixer 6:30 –7:00PM, Meeting 7-8:30PM, Social 8:30-?

Register today at http://www.dfwsem.org


Why the Internet and Google Kills The Yellow Pages

May 15, 2011

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On the most recent SuperMedia Verizon Yellow Pages earnings call the company’s CEO Peter McDonald, the 3rd CEO in 4 years for Idearc/SuperMedia, was asked a question:

“Okay. And then last question. I was wondering if you could comment on —

Google recently changed their algorithm for searches, if that’s affected small business? And if you’ve seen any impact from that?

SuperMedia CEO Peter McDonald replied:

“I really don’t –I don’t keep up with Google changing their algorithm. I think they do it every day.”

He also probably doesn’t consider Google or Bing Local competitors. This is a sad reality. You see, back when folks like Chris Silver Smith and his team of SEO experts ran SuperPages.com, the site was the #1 local search destination and was the site that Google used most for citations or references to local listings. The site had tremendous authority. Client content in the form of business profiles ranked high on Google for terms like “painting service Denver” and other category/geography keyword combinations.

The yellow pages are facing continued decline of use, which is attributed to a shift in local search from printed books to cell phones etc. People once needed the book to order a pizza, now they turn to a mobile application or simple search for “pizza” on Google for local results.

Peter is an old school print YP dinosaur who doesn’t get it. He probably thinks that half of Americans prefer the printed yellow pages local search product over the internet local search. This is only true in small rural areas. Peter is a yellow pages preacher. He preaches his faith regardless whether science and academia state otherwise. Peter will hire lobbyist to prevent municipalities from creating opt-out programs that circumvent his industry’s attempt to collect consumer data with opt-outs. When homeowners associations begin to put restrictions on yellow pages delivery it will be too late..

SuperMedia just announced plans to layoff 267 employees because businesses no longer need listings in the phone book to be found….. Why not? People don’t use the yellow pages or white pages to research local business information such as addresses and phone numbers. The call center they are closing once handled a bulk of the company’s business, including all the low-cost mailout renewal accounts. These accounts consisted of multi-heading and bold fonts etc. The demand for such a thing is non-existent.

Google’s algorythm change and the inability of Peter McDonald and his team to invest the time to “keep up with it” is exactly why SuperPages doesn’t get the traffic to client websites that it once did.

Another potential area of focus or failure for local search websites is the Social check-in, group buying and engagement sites. These sites are great response tools for measuring subscribers or the online social user-base. Unfortunately the yellow pages again have failed to adapt. They don’t seem to understand the word “subscription”. People don’t subscribe to the yellow pages. You must unsubscribe to get them to stop polluting your front porch or lawn with the once bulky books. If you continue to solicit your products to people that do not want them, fail to offer them a clear and easy means of opting out, your industry will fail by not respecting and appreciating consumer demand. Time to close up shop.

Check-in ratings are real. Use FourSquare or Gowalla and see how competitive it is to become a “mayor” of your local school or Starbucks. This is a great way to see the level of social engagement in your area. Something measurable vs drinking the company mantra and Kool-Aid.

Google loves a well optimized small business website. Which is better, a SMB website or Internet Yellow Pages listing? The answer is the SMB website.

I have also found that link-building from niche blog sites works well, just like topical content link-building from regional news sites and press releases.


Dallas SEO Guru Mike Stewart Speaks on Local Search At Dallas SEO Internet Marketers Meetup

May 11, 2011

Last night I presented at the Dallas Interactive Marketing and Internet SEO SEM Meetup on Meetup.com. I spoke on the topic of local search marketing.

It was a great group of folks. I had the pleasure of speaking with Paul Dumas of OptimizedLocalSearch.com, someone who has performed over 2500 Google Places listing setups and optimizations in the last year. Paul is a real Google Places Expert.

I made a presentation and added a bunch of silliness for shits and giggles. You can find the slideshare for my Local Search SEO for the Less Informed here.

I felt it was best to give folks the opportunity to ask questions during the presentation, since the pace of the presentation was very fast. I know what it is like to have to wait to make a comment or question only to bang your head later at the end of the meeting when you forget. We also answered questions after the meeting, had great feedback from the audience, and even continued conversations into the parking lot!

I left out allot of information, such as Conversion Optimization, Usability, and tons of other areas of small business internet marketing improvement.

Thanks for a great meeting.

I hope to see the attendees at the next DFWSEM.org meeting next Wednesday. We will be having Rob Garner, another DFWSEM.org Board of Directors Member, Chief at renowned marketing firm iCrossing, and Board of Directors Member for SEMPO speaking on Search and Social.


Not So SuperMedia Keeps Shareholder Out of Annual Meeting!

May 11, 2011

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I am here in Southlake at the SuperMedia 2011 Annual Meeting of Shareholders.

When I signed into the meeting at 9:05 I was told the meeting was over. What else did you expect from this crony executive leadership? Then they childishly moved the meeting to another room. With all the executives and board of directors members standing around chatting.

It is now 10:22 a.m. central standard time. I am going wait a few more minutes to take a couple more pics to prove the meeting was not over by 9:06 a.m. when I arrived. The woman at the desk explained to me that the meeting had already finished.

I am filing a request for the shareholder’s meeting minutes with SuperMedia’s legal team.

Pictures and additional details are coming soon. I would appreciate someone sharing the meeting minutes vs having to work with the company’s legal team.


Boulder’s Taylor Moving companies battle over business identity – Boulder Daily Camera

May 6, 2011

Businesses battle brand identity in the Yellow Pages:

Boulder’s Taylor Moving companies battle over business identity – Boulder Daily Camera.

The sales rep that sold the advertisement is also responsible for ruining the effectiveness of the real Taylor Moving’s ad. I will call to confirm that his invoices from the actions of the “SuperCrooks” sales rep gets resolved as well.


SuperMedia Closes the TCC in Irving Texas, 267 Jobs Lost.

May 3, 2011

According to a recent post by Jeff Bounds, Senior Staff Writer at the Dallas Business Journal, it appears that SuperMedia will be closing shop at it’s Irving Tx based call center.

I began my career of selling advertising solutions to small and medium-sized businesses in August of 2000, just a few months out of High School. I was hired by Cindy Crumpton and Jean Knudson thanks to a bit of nepotism and experience selling over the phone at US Wireless Communications during High School. My mom, Thressa (T.C.) Stewart Adams, was a GTE Yellow Pages Rookie of the Year Award Winner. She was also the trainer at the TCC. My experience at the TCC was great. I started out in outbound sales and ended up being promoted to ACD (Alternate Call Distribution) and never missed budget. I won my first Prestige Award, 13 Pay Periods without missing quota, and was on my way to a second before being promoted a year later to Texas Division Sales.

My heart goes out to all those impacted by the terrible decisions of Idearc/SuperMedia’s management team. Considering that digital marketing agencies are recruiting like wildfire, it is apparent that SuperMedia is facing challenging times.

I will see you at the company’s annual shareholders meeting. I still own stock in SuperMedia. The meeting is on May 11th and begins at 9 a.m.

SuperMedia Inc. (the “Company”) currently plans to hold its 2011 annual meeting of stockholders (the “2011 Annual Meeting”) on May 11, 2011 beginning at 9:00 a.m., local time, at the Hilton Dallas/Southlake Town Square located at 1400 Plaza Place, Southlake, TX 76092. The Company did not hold an annual meeting of stockholders in 2010.

When is Andy Shane going to stop putting the PR Spin on these announcements? Increase face to face? How does your micro-management teams allow sales consultants to spend more time in front of clients? Let me guess… Alexander Proudfoot Consulting has made a difference?

What a sad day.

SuperMedia to close Irving shop; 267 affected

Dallas Business Journal – by Jeff Bounds, Senior Staff Writer

Directory publisher SuperMedia LLC plans a July closing of an Irving call center, affecting all 267 people a company official.

“As part of its initiative to increase face-to-face sales and customer support and conduct these activities through local offices around the country, SuperMedia will be closing its centralized telephone sales and operations center,” said Andy Shane, SuperMedia’s group manager, external communications, in an e-mail.

“As many as 234 sales employees and 33 operations employees may be affected,” Shane’s e-mail added.

The facility is at 5601 Executive Drive in Irving, according to the Texas Workforce Commission. SuperMedia’s headquarters is at Dallas/Fort Worth International Airport.

Affected employees will receive at least 60 days of notice about the facility closure, and are able to apply for any available positions in SuperMedia (NASDAQ: SPMD).

“We also will provide employees with access to an outplacement agency,” Shane said in his e-mail.

Jobs will soon be available at Lockheed:

http://www.myfoxdfw.com/video/videoplayer.swf?dppversion=8705

Lockheed Martin Workers Caught Boozing It Up On Break: MyFoxDFW.com